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Privacy Policy

Last Updated: [November 29, 2025]

Tokyo VIP Chauffeur ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.tokyovipchauffeur.com) or use our luxury chauffeur services.

1. Information We Collect

We collect information necessary to provide safe and reliable transportation services.

  • Personal Identification: Name, email address, phone number (WhatsApp/LINE ID), and nationality.

  • Booking Details: Flight information (airline, flight number), pick-up/drop-off locations, and travel itinerary.

  • Payment Information: Credit card details (processed securely via third-party payment gateways like Stripe). We do not store your full credit card numbers on our servers.

2. How We Use Your Information

We use your data solely for the following purposes:

  • To process bookings and arrange vehicle dispatch.

  • To communicate with you regarding your reservation (confirmations, updates, driver details).

  • To process payments and issue invoices.

  • To comply with Japanese laws and regulations (e.g., travel records).

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your data only in the following cases:

  • Service Providers: With our contracted drivers or partner limousine companies strictly for the purpose of fulfilling your ride.

  • Legal Compliance: If required by law enforcement or government authorities in Japan.

4. Data Security

We implement industry-standard security measures (SSL encryption) to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website uses cookies to improve user experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some site features may not function properly.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact us at our support email.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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